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Total Quality in Managing Human Resources PDF
By:Joe Petrick
Published on 2017-10-06 by Routledge

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Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

This Book was ranked at 31 by Google Books for keyword Human Resources.

Book ID of Total Quality in Managing Human Resources's Books is uLU4DwAAQBAJ, Book which was written byJoe Petrickhave ETAG "p4ZzgMfLlUE"

Book which was published by Routledge since 2017-10-06 have ISBNs, ISBN 13 Code is 9781351407892 and ISBN 10 Code is 1351407899

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Book which have "388 Pages" is Printed at BOOK under CategoryBusiness and Economics

Book was written in en

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